- Server Management and Troubleshooting:
- Proficient in handling servers, including cloud instances.
- Skilled in diagnosing and resolving issues related to servers, desktops, laptops, MacBooks, tablets, and iPads.
- Printer & Scanner Management and Troubleshooting:
- Experienced in managing both office printers and production category printers (e.g., Xerox B9100).
- Capable of troubleshooting printer-related problems.
- Capable of troubleshooting Scanner-related problems.
- Network Infrastructure:
- Competent in dealing with network components:
- Network switches
- Routers
- Access points
- Experience in Crimping and punching network cables
- Competent in dealing with network components:
- Sophos UTM Management:
- Familiar with Sophos Unified Threat Management (UTM) systems.
- Operating System Installation and Configuration:
- Skilled at installing and configuring various operating systems:
- Linux
- Windows
- Skilled at installing and configuring various operating systems:
- Endpoint Security:
- Proficient in managing and monitoring Kaspersky Endpoint Protection.
- Application Software Installation:
- Able to install and configure applications on both Windows and Linux platforms.
- Video Matrix Switchers and Recorders:
- Experienced in troubleshooting and managing video matrix switchers and recorders used for live streaming.
- Digital Archiving and Library Systems:
- Proficient in installing and configuring:
- DSpace (Digital Archiving System)
- Koha (Library Management System)
- Proficient in installing and configuring:
- Web Page Building:
- Skilled in creating web pages using popular content management systems (CMS) such as:
- WordPress
- Drupal
- Skilled in creating web pages using popular content management systems (CMS) such as:
- Google Workspace Management:
- Proficient in managing and configuring Google Workspace (formerly G Suite).
- Audio-Video Support for Video Conferences:
- Capable of providing support for video conferences conducted using various platforms:
- Zoom
- Cisco Webex
- Microsoft Teams
- Google Hangouts
- Polycom Video Conferencing Solutions
- Jitsi Meet
- Google Duo
- Capable of providing support for video conferences conducted using various platforms:
- E-Learning Platform Installation and Configuration:
- Proficient in installing and configuring Moodle, an e-learning platform.
Howtos, Tutorials & Guides